Water Department

Establishing New Service

For new service, please complete the Water and Trash Residential Service Form (PDF) and pay a $50 non-refundable water connection/application fee. All of these items must be received before water will be serviced.

Bill Due Dates

Utility bills are due the 10th of each month, all payments received after the due date will be assessed a penalty of 5% of the balance due. If the 10th falls on a weekend or holiday, utility bills will be due by 8am the first business day following the 10th to avoid late fees.

Disconnections & Cancellations

There is a $50.00 charge to disconnect/reconnect service due to non-payment. Payment arrangements must be made and signed 24 hours prior to disconnect day or services will be disconnected.

To cancel service, fill out the disconnect form with the day you want service to end and a forwarding address. To update your information on your account, please fill out the account update form.

For More Information

Contact the Utility Department by phone at 316-744-2451 ext. 132.

Water Rates


Residential water base rate is $31.30

Usage tiers:
  • 0 - 2,999 gallons: $3.86 per thousand gallons
  • 3,000 - 5,999 gallons: $5.28 per thousand gallons
  • 6000 - 11,999 gallons: $5.76 per thousand gallons
  • 12,000 - 16,999 gallons: $5.91 per thousand gallons
  • 17,000 - 24,999 gallons: $6.06 per thousand gallons
  • 25,000 gallons and over: $6.12 per thousand gallons
  1. Utility Office - City Hall

    Physical Address
    7651 E Central Park Avenue
    Bel Aire, KS 67226

    Phone: 316-744-2451
    Emergency: 316-761-6972 or 316-761-6973

  2. Marie Stallings

    Utility Clerk
    Phone: 316-744-2451 ext. 132

Sewer Rates 

Residential sewer base rate is $35.93, volume base rate $6.50 per thousand gallons.

Sewer rates are adjusted yearly based on the Winter Average Consumption (WAC) of each homeowner's water usage during December, January and February.

If you haven't established a Winter Average Consumption, your sewer can be billed one of two ways:
  • by the number of gallons of water used for that month (each month will be different)
  • using a flat rate of 5,000 gallons (city average) each month (total = $68.43 each month)
This option can be changed one time before a WAC is calculated.

Sewer Contact & Emergency Phone Numbers

Call the City Utility Office at 316-744-2451. If it is after hours or weekend emergency, please call Public Works Department at 316-761-6972 or 316-761-6973.

Stormwater Management Fee

This fee go towards maintaining and replacing stormwater items in the City such as:
  • culverts - pipes used to allow water to flow under a road, railroad, etc.
  • curbs - directs excess rain and ground water to designated drains
  • storm drains - drains excess rain and ground water from streets, parking lots, sidewalks, etc.
Any questions regarding stormwater management, contact City Engineer Anne Stephens.