Utility Bill Due Dates & Late Penalties
Utility bills are due the 10th of each month, all payments received after the due date will be assessed a 5% penalty of the balance due. If the 10th falls on a weekend or holiday, utility bills are due by 8 a.m. the first business day following the 10th.
Utility payments can be made:
- By mail
- By drop box
- In person at City Hall
- By Automated Clearing House (ACH)
- Online or by phone (2.5% processing fee for debit/credit cards)
Utility Department Location
The Utility Department is located in City Hall at:
7651 East Central Park Avenue
Bel Aire, KS 67226
To make payments online with credit card, visit our payment gateway website. Payments made with a debit/credit card with have an additional 2.5% fee (minimum $1.50).
ACH (Automatic Payment)
ACH is withdrawn on the 5th of each month. Once signed up for ACH, your bill will have a "Paid at Bank, Do Not Pay" message indicating this will be coming directly out of your checking account on the 5th. If the 5th is on a weekend or holiday, it will be taken out the next working day.
Please fill out the Automated Clearing House Form (PDF) with a voided check attached to initiate automatic payments. You can either mail this to City Hall with "Attention Utility Clerk," put in the utility drop box or come into the office.
For those who use online banking through your bank's website (also called Bill Pay), please allow 7-10 days for your payment to reach the office. It is not an immediate funds transfer. Please keep this in mind, as late penalties will not be waived if received from your bank after the 10th.
Go paperless by signing up for e-billing. Simply email the Utility Billing Specialist and request to start receiving your bills electronically. Please include your name, address and email address. If you have not received your e-bill, please check your spam folder, as well as add firstname.lastname@example.org to your contacts.